Get In Touch With Us

We want to hear from you. Whether you have a question, a suggestion, or simply want to share your thoughts, reaching out is straightforward.

Our team reads every message we receive. You will always get a response from a real person — no automated replies, no runaround.

How to Reach Us

The quickest way to contact us is by email. Send your message to info@pawsplusone.co.uk and we will get back to you as soon as we can.

We aim to reply within two working days. During busy periods, it may take a little longer — but we will always follow up.

What You Can Write to Us About

There is no strict list of topics. If something is on your mind, we want to know about it. Common reasons people get in touch include:

• Asking a question about content on the site
• Pointing out an error or outdated information
• Suggesting a topic you would like us to cover
• Sharing feedback on something you found useful — or not
• Flagging a technical issue, such as a broken link or a page that will not load

Every piece of feedback helps us improve. Your input shapes what we work on next.

A Few Things to Keep in Mind

To help us respond quickly, try to be as specific as possible. For example, if you are flagging an issue, let us know which page it appears on.

We do not offer personalised advice of any kind. Our team can point you towards information on the site, but we cannot make decisions on your behalf.

Responsible Use of This Site

If you or someone you know is struggling with gambling-related harm, please reach out to a dedicated support service. BeGambleAware and GamCare offer free, confidential help around the clock.

We take this seriously. Our team will always signpost support where it is relevant.

We Value Your Time

Keeping communication simple and honest matters to us. You will not be passed from person to person or asked to fill in lengthy forms.

Just send your email to info@pawsplusone.co.uk — and we will take it from there.